Shipping
Free shipping on orders over $199 (individually quoted shipping excluded).
Ships to the contiguous 48 U.S. states via parcel and freight carriers.
Parcel orders: ships in 1–3 business days (IL warehouse) or 7–10 business days (partner).
Freight items: typically ship in 7–10 business days (in stock); appointment required, contact info@gonomix.com.
Physical street address required (no PO Boxes/APO/FPO).
For complete shipping information refer to our Shipping Policy.
Questions or special requests: info@gonomix.com.
Returns
Eligible mobile office and accessory items can be returned within 30 days of delivery.
All items require approval and a Return Merchandise Authorization (RMA) before items are shipped back.
Items must be returned in “as-new” condition in original packaging with all manuals, accessories, warranty cards, and packing materials.
Return shipping costs are your responsibility.
For complete Return Policy refer to our Return Policy.
Questions or for RMA: orders@gonomix.com.
All items are covered by a warranty as specified by the original manufacturer. Should you experience any problems due to improper workmanship or material defects, please contact the manufacturer to arrange for repair or replacement. Gonomix does not provide any warranty beyond that stated by the original manufacturer nor do we make any claims that any product supplied by us will necessarily relieve or reduce a particular problem that you are experiencing.
Products supplied by us are not health care products or medical aids and are not offered as such. We strongly urge you to consult with your medical advisor before, during and after purchase if you are experiencing any health or medical concerns.
1 year on all drawer components, adjustable tray, and seat assembly
3 years on slatwall assembly
5 years on desktop, front panels, and side panels
7 years on desk frame
1 year on all drawer components and laptop arm assembly
5 years on desktop, (front panels, and side panels - CrewGo only)
7 years on desk frame
At Gonomix, we are dedicated to ensuring your satisfaction. Our customer support team is available to assist you during regular business hours, from 9:00 AM to 5:00 PM (Central Standard Time), Monday through Friday. Whether you have questions, need assistance, or simply want to share your experience, we’re here to listen and support you. Call us at 847-566-4949 for immediate assistance, or reach out to us at info@gonomix.com. For additional ways to get in touch, please visit our Contact Us page.